🎒Teeket Organizer Terms and Conditions
These Organizer Terms and Conditions ("Terms") govern your use of the Teeket platform as an event organizer. By using Teeket to create, manage, and sell tickets for events, you agree to these legally binding Terms. If you do not agree, you may not use our platform as an Organizer.
1. Definitions
Teeket: The ticketing platform operated by Teeket Inc., allowing event organizers to sell tickets and manage events.
Organizer: Any individual, business, or entity using Teeket to create and manage events.
Attendee: Any person purchasing a ticket for an event through Teeket.
Service Fees: Fees charged by Teeket for ticket sales and payout processing.
Payment Processor: The third-party financial institutions and services used to process payments and payouts.
2. Organizer Responsibilities
2.1 Compliance with Laws and Regulations
You are responsible for ensuring that your event complies with all applicable laws, regulations, and industry standards.
You must obtain all necessary permits, licenses, and approvals required to host your event.
Teeket is not responsible for verifying the legality of your event.
2.2 Accurate Event Listings
You must provide complete and accurate event details, including the event name, date, time, venue, ticket prices, refund policy, and event descriptions.
You must update event details if any changes occur and notify ticket holders in a timely manner.
2.3 Customer Support
You are responsible for handling customer inquiries, ticket issues, refunds, and event-related disputes.
Teeket may assist with general ticketing support but does not manage event-specific customer service.
3. Ticket Sales and Fees
3.1 Pricing and Fees
Organizers set ticket prices for their events.
Teeket charges a 15% commission per ticket sale plus a $0.60 transaction fee per ticket sold, deducted from the organizer’s payout.
Attendees are charged a $0.60 transaction fee per ticket at checkout.
3.2 Payouts to Organizers
Funds from ticket sales are disbursed to organizers via the designated payment method.
Payouts are processed within 3 to 48 hours from the time of request. However, network issues, fraud prevention checks, and delays from our payment processor may extend the processing time.
The minimum payout amount is $20. If your balance is below this amount, the funds will remain in your account until the minimum threshold is met.
3.3 Chargebacks and Disputes
If an attendee initiates a chargeback, the disputed amount will be deducted from your payout.
If Teeket is required to cover a chargeback on your behalf, you agree to reimburse the amount.
Excessive chargebacks may result in restrictions or termination of your account.
4. Refunds and Cancellations
4.1 Organizer’s Refund Policy
You must clearly state your refund policy before ticket sales begin.
Teeket does not provide refunds unless specifically authorized by the Organizer or mandated by law.
4.2 Event Cancellation
If an event is canceled, you must issue refunds to ticket holders in accordance with your refund policy.
If you fail to issue refunds, Teeket reserves the right to process refunds on your behalf and deduct the amount from your payout balance.
4.3 Rescheduled Events
If your event is rescheduled, you must notify ticket holders promptly.
Ticket holders must be given the option to either attend the rescheduled event or request a refund.
5. Use of the Teeket Platform
5.1 Marketing and Promotion
By listing your event on Teeket, you grant us the right to use your event name, logos, and promotional materials for marketing purposes, including advertisements and social media.
5.2 Prohibited Activities
You may not use Teeket for:
Selling counterfeit or fraudulent tickets.
Promoting illegal activities, hate speech, violence, or adult content.
Circumventing Teeket’s fees or engaging in unauthorized ticket resales.
Collecting and misusing attendee information for spam, unauthorized marketing, or resale.
5.3 Data Protection and Privacy
You must handle attendee data responsibly and in compliance with applicable data protection laws.
You may not share, sell, or misuse attendee information for any purpose beyond event management.
6. Liability and Indemnification
6.1 Organizer’s Liability
You assume full responsibility for your event’s safety, security, and compliance with all applicable regulations.
Teeket is not liable for any incidents, injuries, damages, or losses that occur at your event.
6.2 Indemnification
You agree to indemnify and hold Teeket harmless from any claims, losses, damages, or legal disputes arising from your event, ticket sales, or violation of these Terms.
7. Account Suspension and Termination
7.1 Termination by Organizer
You may stop using Teeket at any time. However, you remain responsible for all outstanding obligations, including ticket sales, refunds, and disputes.
7.2 Termination by Teeket
Teeket reserves the right to suspend or terminate your account if:
You violate these Terms.
You engage in fraudulent activity or excessive chargebacks.
Your event poses a risk to the platform’s integrity.
8. Changes to These Terms
Teeket may update these Terms at any time.
Significant changes will be communicated to you, and continued use of the platform constitutes acceptance of the updated Terms.
9. Governing Law and Dispute Resolution
These Terms shall be governed by and interpreted under the laws of [Jurisdiction].
Any disputes arising under these Terms shall be resolved in the courts of [Jurisdiction].
10. Contact Information
For inquiries or support, contact us at [Support Email].
By using Teeket as an Organizer, you acknowledge that you have read, understood, and agreed to these Terms.
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